Initial Consultation
We begin with a detailed consultation to understand your vision, preferences, and requirements. Share your ideas, color preferences, dimensions, and any inspiration images you have.
Custom Orders
Bring your vision to life with our custom order service. Work directly with our skilled artisans to create unique pieces that perfectly match your style, space, and preferences.
The Custom Design Process
Our custom order process is collaborative and transparent, ensuring you're involved at every step from initial concept to final delivery.
Design Development
Our artisans work with you to refine the design, providing material samples, sketches, and recommendations. We ensure the design is both beautiful and functional for your space.
Approval & Creation
Once you approve the final design, we begin crafting your piece. We provide updates throughout the creation process and notify you when your custom item is ready.
What Can Be Customized
Almost every aspect of your piece can be tailored to your preferences, from materials and colors to dimensions and finishing details.
Textile Customization
Choose from a wide range of natural fabrics, colors, and patterns. We can create custom cushions, throws, table linens, and wall hangings in your preferred style and dimensions.
Ceramic Customization
Work with our potters to design custom vases, bowls, planters, and decorative pieces. Select from various shapes, sizes, glazes, and finishing techniques to create your perfect piece.
Timeline & Pricing
Custom orders require time and attention to detail. We provide clear timelines and transparent pricing for all custom projects.
Production Timeline
Most custom orders take 4-8 weeks from approval to completion, depending on complexity and current workload. Simple textile items may take 4-5 weeks, while complex ceramic pieces or multi-material items may require 6-8 weeks. Rush orders may be available for an additional fee, typically reducing the timeline by 1-2 weeks. We'll provide a specific timeline during your consultation based on your project requirements and our current schedule.
Pricing Information
Custom order pricing varies based on materials, complexity, size, and design requirements. We provide detailed quotes after the initial consultation that break down material costs, labor, and any special techniques required. A 50% deposit is required to begin production, with the balance due upon completion and before shipping. All pricing is transparent, and we're happy to discuss options that fit your budget while maintaining quality.
Custom Order Examples
Here are examples of custom orders we've created to help you understand the possibilities and process.
Matching Textile Set
A client requested a coordinated set of cushions, throws, and table linens in specific colors to match their living room decor. We worked together to select materials and colors, created samples for approval, and delivered a complete set that perfectly complemented their space. The process included color matching, pattern selection, and ensuring all pieces worked harmoniously together.
Custom Ceramic Dinnerware
A family wanted a set of ceramic bowls and plates in specific sizes and colors for their dining table. We created prototypes, refined the design based on their feedback, and produced a complete set that matched their exact specifications. The custom glazes were developed to match their color preferences while maintaining food-safe standards.
Personalized Wall Hanging
A customer wanted a large wall hanging with specific dimensions and colors for their entryway. We discussed design options, created sketches, and worked through several iterations to achieve the perfect piece. The final wall hanging incorporated their preferred colors and patterns while fitting perfectly in their space.
Custom Planter Set
A client needed planters in specific sizes to fit their window sills and balcony. We designed planters that matched their space requirements, selected glazes that complemented their home's color scheme, and ensured proper drainage for their plants. The result was a cohesive set of planters that were both functional and beautiful.
What to Expect
Understanding the custom order process helps ensure a smooth experience and results that exceed your expectations.
Initial Consultation
During the initial consultation, we'll discuss your vision, requirements, and preferences. We'll ask about your space, style preferences, color choices, and functional needs. This conversation helps us understand what you're looking for and allows us to provide recommendations based on our experience. We may ask to see photos of your space or existing decor to better understand your style.
Design Development
After the consultation, we'll develop design concepts and may create sketches or samples. For textile items, we may provide fabric swatches. For ceramics, we might create a small test piece. This phase allows you to see and feel materials, approve colors, and make adjustments before full production begins. We encourage feedback during this stage to ensure the final piece meets your expectations.
Production Updates
Throughout the production process, we'll keep you informed of progress. For longer projects, we may send photos of work in progress. If any questions or issues arise, we'll contact you immediately to discuss options. Our goal is to ensure you're satisfied with the process and the final result.
Final Delivery
Once your custom piece is complete, we'll conduct a final quality check and prepare it for delivery. We'll notify you when it's ready and arrange shipping or pickup. Each custom order includes care instructions specific to your piece, and we're always available to answer questions about care and maintenance after delivery.